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Privacy Policy
Mondial Assistance Canada appreciates your visit to our site, and we understand that you may have concerns about keeping the information you may provide private. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of discretion. The following section provides detailed information relating to our practices and procedures for protecting the security of your non-public personal information.
Use of information
Generally
Non-personal information is collected to track the total number of guests visiting this site and to guide our efforts to improve our site. This information is used exclusively for our internal purposes and is not disclosed to any non-affiliated third parties.
We will not share your client's personal information without your client's consent. When you make a purchase online with us, we will use your client's personal and credit card information to process your client's travel protection purchase. We will not disclose or sell any of your client's personal information, including your client's name, address, credit card number, shopping, or transaction history to any third party without your client's permission.
Legal disclaimer
Though we make every effort to preserve your client's privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a government mandate, current judicial proceeding, court order or legal process served on our Web site. In such instances, we will take the utmost care to disclose only that which is subject to such official directive.
Canadian Privacy Policy Disclosure
Recent Canadian privacy legislation ("Personal Information Protection and Electronic Documents Act" or "PIPEDA") requires Mondial Assistance Canada to comply with certain rules that govern the collection, use and disclosure of personal information in connection with its provision and/or administration of enrolment, assistance or claims related services. During this enrolment process, Mondial Assistance Canada may need to obtain personal information from you, such as your medical history information in order to determine your eligibility to purchase the plan. In addition, Mondial Assistance Canada may disclose this information to certain third parties only for purposes related to the enrolment, provision of assistance services or claims and adjudication.
Links to Other Web Sites
Provided for your convenience, our site may contain links to other Web sites. We are not responsible for, and make no representations with respect to the privacy practices or statements, or otherwise regarding these or any other Web sites. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using and disclosing personal information.
Confidentiality and Security
We restrict access to your personal information to our employees, our affiliate’s employees, or others who need to know that information in order to provide you with the information, products or services that you have requested. We maintain physical, electronic and procedural safeguards to protect your personal information.
Modification of This Privacy Policy
This policy is developed in the context of evolving and changing law and Internet technologies. Accordingly, these policies are subject to change. Any changes will be posted on this page. Questions?
For more information on Mondial Assistance Canada's privacy policy as it relates to PIPEDA, please contact us at: PIPEDA@mondial-assistance.ca.
